120 customer service English-speaking jobs in the Czech Republic

of customers * Assisting customers with how-to’s * Handling customer service inquiries and issues ... As a Customer Service Representative you will be responsible for: * Taking care of an assigned portfolio ... * Previous customer service work experience or administration * Drive, enthusiasm and resilience * ... service background and willingness to learn. ... Informace We are seeking for multilingual candidates who speak perfect English, also with customer

We are looking for a hands-on leader for our newly established Customer Service team focused on the US

Customer relationship management • Responsible for customer satisfaction through quality of service and ... reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer ... risk identification and to apply the escalation procedure • Accountable for identifying “unplanned” service ... visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout ... Accountable for equipment safety and performance • Accountable for managing the site environment during service

Customer relationship management • Responsible for customer satisfaction through quality of service and ... reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer ... risk identification and to apply the escalation procedure • Accountable for identifying “unplanned” service ... visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout ... Accountable for equipment safety and performance • Accountable for managing the site environment during service

Coordinate and manage service orders. Prepare commercial offers based on customer enquiries. ... In this role, you will be responsible for developing customer relationships and actively promoting service ... when planning and executing customer plant shutdowns. ... Receive, handle and coordinate the resolution of customer complaints and claims.     ... The ability to build and maintain strong customer relationships in a variety of situations.

that helps colleagues find answers faster while strengthening First Advisor Resolution and Voice of Customer ... Explore smarter ways to deliver support, including self-service, chatbots and other emerging service ... Desk teams evolve towards a standardized Service Hub experience in 2027. ... Bring your curiosity and problem-solving mindset to Service Experience in Business Services Operations ... Collaborate with local colleagues, global peers and external vendors to create consistent service experiences

Profession (Job Category): Customer Service & Contact Center Operations Job Schedule:  Full time Remote ... relationships with staffing suppliers and agencies, regularly evaluating their performance to ensure high-level service

Profession (Job Category): Customer Service & Contact Center Operations Job Schedule:  Full time Remote ... relationships with staffing suppliers and agencies, regularly evaluating their performance to ensure high-level service

Governance, Service Transition, Service Design, Operations and Country Management. ... Required experience: Seasoned relevant experience in service delivery governance, service management, ... Continuous Service Improvement Manage service improvement initiatives through Jira and governance trackers ... Improve visibility of service performance and operational risks. ... Provide guidance to service delivery managers and operational teams.

to refine and evolve service offering to best meet customer needs. ... Reporting to the Digital Platform Operations Manager, you will maintain and enhance  customer satisfaction ... analyse data and generate reports for remote diagnostic services to ensure uninterrupted operations at customer ... Support Service Product Development and Sales teams to maintain the existing service business and generate ... by ensuring uninterrupted service operations.

service orientation. o    Must be self-motivated with a strong ability to work both independently and ... service skills including the ability to communicate technical concepts in a non-technical manner. o     ... systematic approach. o    Excellent written and verbal communication, interpersonal skills and strong customer ... management and troubleshooting. o    Technical computer skills as well as good interpersonal, management and customer

DHL touchpoints, including self-service terminals, retail branches, and customer portals. ... Customer Touchpoint Solutions (CTS) delivers seamless digital and physical customer interactions across ... up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service ... practices that underpin application delivery, ensuring reliable, secure, and continuously improving service ... communicating platform status and roadmap progress, …  You will contribute to incident response and service

self-service terminals, retail branches, and customer portals. ... #DHL #DHLITServices #GreatPlace #TogetherUnstoppable Grow together Customer Touchpoint Solutions ... (CTS) delivers seamless digital and physical customer interactions across DHL touchpoints, including ... With strong communication skills and a proactive, customer-focused mindset, you take ownership, drive ... You will contribute to incident response and service restoration, ensuring platform failures are swiftly

You will leverage your expertise in Service Management/ServiceNow and market knowledge to support customer ... to support various customer needs and develop value propositions. ... Service, and Intelligent Applications). ... Manage communication with stakeholders and respective management teams on the customer side. ... MySQL, Oracle) Knowledge of IT Service Management & Operations.

satisfaction Measure and manage suppliers/service providers’ performance relative to contracted service ... We are committed to delivering exceptional service through our exceptional people, and as an employee ... Accenture is committed to providing veteran employment opportunities to our service men and women.  ... strategies that support each customer’s business goals while achieving optimal pricing, quality and service ... In this capacity, you will work directly with an Accenture customer/s with responsibility for delivering

Innovation at Our Core: As part of dentsu's global network, Merkle pushes the boundaries of customer ... design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer ... Work with service owners on escalations that need platform-level expertise, elevated access, service ... Investigate and resolve complex incidents and service requests that the Service Desk or desktop support ... owners, who retain ownership of global platforms, standards and major service changes.

service, inventory and production. ... KEY RESPONSIBILITIES Manage demand, forecasts and customer orders for assigned products. ... Monitor backlog, requested delivery dates, supply availability and customer commitments. ... REQUIREMENTS Practical experience in demand planning, order management, customer fulfillment, supply ... Good understanding of demand, supply, customer orders, lead times, inventory and fulfillment principles

to support various customer needs and develop value propositions. ... Service, and Intelligent Applications). ... building, selling and delivering solutions that are based on ServiceNow products (IT, Security, HR, Customer ... MySQL, Oracle) Knowledge of IT Service Management & Operations. ... ITIL Service Delivery processes and ITIL v3 or ITIL4 certifications are big advantages.

and account teams, operations, service, ... ... Focus on developing customer value driven solutions through close relationship with customers, sales ... Customer Engagements: Working in close collaboration with customers, engage with Key Opinion Leaders, ... build Voice Of Customers plans and coalesce the voice of customer into inputs for product marketing ... feedback and provide linkage to customer facing teams to drive development of differentiated solution

Familiarity with IS-U integration to SAP CRM / S/4HANA Service for customer interaction management. ... tariff structures Contract Management – move-in / move-out (MICO) processes, contract accounts, and service ... Familiarity with SAP Fiori apps for Utilities (e.g., Manage Meter Reading, Customer 360). ... utilities business cycle — from device management and meter reading through to billing, invoicing, and customer