132 customer service English-speaking jobs in Romania

expectations.Reporting to the Regional Leader for Complaints within the Customer Service Department, ... investigation and review, the role ensures that the outcome of any issues is fair and reflects our service ... •    Ensure all complaints are handled in line with regulatory requirements, internal policies, and service ... service. •    Awareness of regulated environments and consumer duty principles. •    Fluency in English ... JOB SUMMARY  The Complaints Handler responds to customer complaints in an efficient and professional

compliance with quality standards, regulatory requirements, and customer service expectations. ... What You Bring Previous experience in Quality Assurance, Customer Service, or a similar role Ideally ... Key Responsibilities Monitor and evaluate customer calls against defined quality, compliance, and customer ... experience evaluating customer interactions against quality standards. ... About the Role The Quality Analyst is responsible for evaluating customer voice interactions to ensure

What You'll Be Doing: Responsible for delivering professional customer service via phone and email, ensuring ... a positive customer experience and timely resolution of inquiries. ... If you're passionate about providing exceptional service and want to grow your career, come join us!   ... ; providing specific information and advice to clients; Recording information and changes regarding customer

platforms Real time analysis of faults and customer tickets, drive corrective actions in accordance ... with customer impact; perform emergency recovery actions Monitor performance parameters for services ... What we’re looking for We’re seeking a proactive Service Engineer with solid Linux expertise and a ... and avoiding platform dysfunctionalities Automate service monitoring and different operational tasks ... , familiar with basic database administration and SQL, and enjoy investigating issues and improving service

, printers, service desk and field service.   ... Strong team spirit with customer-centric approach. ... Collaborate on joint initiatives to enhance product offerings and customer satisfaction. ... Regularly assess system performance and identify areas for improvement to meet business and customer ... the infrastructure, applications and services together with Allianz companies to co-create the best customer

High customer orientation, with a pragmatic and solution driven mindset. ... Technology under New Horizon 2030 are commercially sound, transparent, and aligned with business value and customer ... the infrastructure, applications and services together with Allianz companies to co-create the best customer ... Experience in commercial management within an IT service or shared service environment. ... This includes defining service catalog entries, pricing models, contracts and service agreements, and

What you do Service Operations & Customer Management Manage day-to-day operations including customer ... VIP customer groups across the Allianz organization.   ... Customer-oriented mindset with proven experience supporting demanding and VIP user groups. ... Maintain the Service Portfolio Management process, service descriptions, and regular reporting (user ... Prioritize and manage the product backlog following agile methodologies to maximize customer value.

Experience (CX), Customer Relationship Management (CRM), Customer Service, Sales Forecasting, Sales ... service. ... Service Management - ServiceNowServiceNow, Customer Experience Certification (COPC) - COPC Inc.COPC ... Collaborate with internal teams to resolve customer issues and contribute to product and service enhancements ... Associate - S&M - Customer Success Ready to turn bold ideas into real-world impact?  

the infrastructure, applications and services together with Allianz companies to co-create the best customer ... AZ Technology Service Lines. ... the service portfolio, partnering closely with Finance, Business, and Service Management on forecasting ... Commercial Service Management and Finance. ... About the Job The Commercial Service Manager is responsible for steering the financial performance of

The Opportunity Customer Success Engineers are responsible for the partnership between Adobe and our ... Provide an outstanding customer experience for all assigned clients and assist them by rapidly growing ... Coordinate customer support to ensure timely closure of quality issues and manage professional services ... create through innovative platforms and tools that unleash creativity, productivity and personalized customer

service mind-set Result-oriented, self-started, able to achieve goals and objectives Team player, communicative ... Customer Experience Internship    This role has been designed as 'Hybrid' with a requirement that you ... You will support activity related to particular team processes like customer order booking, order release ... Bachelor or Master’s degree in Business/Economics Good analytical and problem solving skills Strong customer ... responsible for facilitating certain segments of the day-to-day operational processes related to front-end (customer

Collaborate with Engineering, Product Management, and Customer Support to prioritize customer-impacting ... unify and activate customer data across channels. ... mindset to improve platform reliability and customer outcomes. ... The opportunity Join Adobe's Real-Time Customer Data Platform (RTCDP) organization and help businesses ... You will investigate complex platform and customer issues, develop internal tools and automation, and

customer experience. ... What we're looking for We are seeking a skilled Mobile Service Assurance Engineer to ensure the stability ... This role is critical for maintaining our service level agreements (SLAs) and delivering an exceptional ... Proven ability to troubleshoot network and service issues from incidents or/and complaints using monitoring

Internal Customer Partnership. Treat internal service teams as customers. ... create through innovative platforms and tools that unleash creativity, productivity and personalized customer ... health monitoring and alerting platform used by internal service teams across Adobe. ... The role requires an AI-native Product Manager to own Enterprise Platform Observability and the service ... This is a hands-on IC role with real scope: you’ll work directly with platform engineering, SRE, and service

commercial topics such as forecasting and pricing, thereby contributing a consistent customer perspective ... , service providers, internal service charging, effects of transformation measures, etc.  ... & Information Security (IF-IS), supporting Heads of Infrastructure, Service Owners, and Profit Centre ... About the job   The Operational Efficiency Manager (OEM) sits close to service delivery within Infrastructure ... A key part of the role involves steering financial performance at service level, working hands-on in

WHAT YOU BRING Experience •    Previous experience in Assistance, Claims, Customer Service, Quality Assurance ... JOB SUMMARY The Quality Analyst supports the continuous improvement of customer experience, operational ... performance, and compliance by conducting quality assessments across both customer interactions and ... WHAT YOU DO Quality Monitoring & Evaluation •    Monitor and evaluate customer calls against defined ... interactions, claims handling, documentation quality, process compliance, and overall customer outcomes

or managed service models. ... Define and continuously evolve the TPRM “Service as a Service” model, ensuring scalability, operational ... Proven experience leading teams or managing complex service delivery environments. ... Role Overview:   Allianz Services, delivers services aligned with the global Digital Resilience Service ... In this role, you will be responsible for building and leading the TPRM team, shaping the service model

platforms Real time analysis of faults and customer tickets, drive corrective actions in accordance ... with customer impact; perform emergency recovery actions Monitor performance parameters for services ... You’ll bring a customer-focused mindset, sound analytical and troubleshooting abilities, and the confidence ... and avoiding platform dysfunctionalities Automate service monitoring and different operational tasks ... to go the extra mile to achieve desired results Be accountable for operations and administration of service

and customer experience. ... enable cloud adoption through automation, self-service and strong technical governance.   ... We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure ... Enable cloud adoption through reusable platform services, automation, self-service and a consistent developer ... architecture and platform engineering, including containers and Kubernetes, APIs, automation, self-service

through Customer Pods, translating customer co-innovation into scalable Coworker and AEP product investments ... You’ll align customer and Adobe collaborators on the problems worth solving. ... Adobe teams spanning product, engineering, design, and customer-facing functions. ... The opportunity  Help shape how AI transforms the way enterprises deliver customer experiences!   ... Drive the path from customer validation to productization with core product teams.