3514 customer service English-speaking jobs in Germany

Job Description YOU… provide 2nd and 3rd level support for Linux-based R&D and customer workstation ... RHEL, hardware, virtualization, networking and software installations  analyze and drive resolution of customer

to improve service quality and efficiency. ... Develop the knowledge strategy, expanding self-service, knowledge reuse, and AI-assisted inquiry management ... Improve customer adoption and satisfaction through effective escalation management, root cause analysis ... Demonstrated ability to lead global customer-facing technical organizations and cross-functional teams ... Support acting as the connective element that transforms strategy into market results and customer feedback

Tasks What you’ll do:Own customer support tickets from first response to closure, through Jira Service ... Jira Service Management and Confluence. ... You take ownership of customer tickets, investigate issues across the IMS stack and the cloud platform ... under it, run planned upgrades and maintenance, and monitor selected customer environments, seeing every ... Plan and run software upgrades and maintenance windows for customer deployments, including pre-checks

Service and other relevant stakeholders Perform quality assurance and validation of new functionalities ... Service Fluent English is required; German is a plus Experience with e-commerce and optimization platforms ... journey based on customer feedback, analytics, benchmarking, business requirements and industry best ... implementation, analysis and documentation of results Identify optimization opportunities across the customer ... Information Systems, Media Management or a comparable relevant field Good understanding of e-commerce customer

Overview In this role, you drive revenue and growth for the Service Line by developing global accounts ... thought leadership at conferences and eventsCollaborate with Enterprise Business Managers to achieve Service ... propositionsNegotiate and close deals in the sales cycleConduct delivery reviews to avoid overruns and ensure customer ... advisorDrive resource forecasting from opportunities in queue and confirmed dealsSupport solution teams with customer

teamworkProcess-oriented and analytical thinkingKnowledge of semiconductor test systems (V93000) and customer ... Your work spans escalation management, knowledge transfer, and continuous improvement of service delivery ... and end-user documentation and training for NPIConduct training to transfer knowledge to regional service ... support requirements for new product development to optimize supportability and costProvide SME input on service

teamworkProcess-oriented and analytical thinkingKnowledge of semiconductor test systems (V93000) and customer ... Your work spans escalation management, knowledge transfer, and continuous improvement of service delivery ... and end-user documentation and training for NPIConduct training to transfer knowledge to regional service ... support requirements for new product development to optimize supportability and costProvide SME input on service

teamworkProcess-oriented and analytical thinkingKnowledge of semiconductor test systems (V93000) and customer ... Your work spans escalation management, knowledge transfer, and continuous improvement of service delivery ... and end-user documentation and training for NPIConduct training to transfer knowledge to regional service ... support requirements for new product development to optimize supportability and costProvide SME input on service

interactions, self-service solutions, and customer satisfaction across all regions and channels. ... Own the end-to-end customer experience strategy, continuously improving customer journeys, digital customer ... strategy into scalable programs, processes, and capabilities that enhance commercial effectiveness, customer ... the global transformation of our Fluid Connectors Division’s commercial organization towards a more customer-centric ... by supporting global and regional leaders in optimizing sales structures, account coverage models, customer

Position Summary: Full-time technical service position focused on supporting the development and growth ... supporting the sales team in developing new business opportunities, and providing effective technical service ... Provide support for customer technical questions and issues.   ... Solve customer formulation issues using coating additives through moderately to highly complex projects ... technical literature, sales tools, and training programs for internal and distributor use, as well as customer

You are adept at performing detailed technical discovery that uncovers the customer or partner’s current ... In addition to customer-facing sales activities, you will collaborate with the CAM and the Partner Enablement ... and consistency Provide ongoing technical mentorship for new MSP partners, supporting their first customer ... Engineer (SE) to provide technical sales support as a solution expert within our fast-growing Managed Service ... engagements, tailor technical demonstrations, and help our partners validate and scale their managed service

You love the Customer Experience revolution! ... Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Create a culture of customer obsession, with trust, teamwork, and accountability.

Excellent customer service, communication, presentation and interpersonal skills. ... working within a team environment and interact with users on a daily basis, strong communication and customer ... service skills are essential. ... within agreed service levels. ... You will use ServiceNow as the primary IT Service Management (ITSM) platform to manage incidents, service

Excellent customer service, communication, presentation and interpersonal skills. ... working within a team environment and interact with users on a daily basis, strong communication and customer ... service skills are essential. ... within agreed service levels. ... You will use ServiceNow as the primary IT Service Management (ITSM) platform to manage incidents, service

challenges, commercial issues and customer contact. ... you will receive a great opportunity to develop your career through exposure to a wide variety of in-service ... achieve business requirements in terms of quality, cost, delivery and lead-time, evaluate and report service-run ... engineering and commercial trends, Provide quality assurance support to the shop and to Rolls-Royce Customer ... risk management, supply chain management, load capacity planning, cost control/invoice management, customer

demand challenges while optimizing logistics algorithms to ensure a reliable, efficient, and profitable service

act as the key technical interface between Vector’s HPC software platform and customer Software-Defined ... and on-site lead technical workshops, knowledge-transfer sessions, and coaching activities to enable customer ... independently support the integration, debugging, and optimization of complex HPC software stacks in customer ... solutions together with customers collaborate closely with developers, project managers, testers, and customer ... mentoring, coaching, and working directly with customers are fluent in English and willing to travel to customer

Your Tasks Architecture and development of autonomous AI agents enhancing customer experience and internal ... German language skills as an advantage Analytical mindset with understanding of retail operations, customer ... employees Design and implementation of AI solutions using frameworks such as Google ADK or LangChain for customer-facing ... e-commerce domains Passion for continuous learning and application of emerging technologies for creation of customer

You will help transform customer requirements into technical solutions and contribute to long-term customer ... Willingness to travel for customer meetings and project-related activities. ... Strong customer orientation and the ability to communicate technical concepts clearly. ... Evaluate customer inquiries and identify technically feasible and commercially viable solutions. ... Support customer visits, technical discussions, and project meetings throughout the sales process.

Job Description Technical customer consulting and preparation of quotations based on customer specifications ... conditions within the defined scope of decision-making authority Support and development of the existing customer ... Strong technical understanding combined with an entrepreneurial and process-oriented mindset Strong customer