690 customer service English-speaking jobs in Luxembourg

Client Service Practice BNY’s Client Service Practice delivers a high-quality, client-first experience ... Support service experiences that build trust and strengthen long-term relationships. ... across our businesses by supporting day-to-day service, issue resolution and ongoing client engagement ... The 2027 Client Service Internship Program offers driven students hands-on exposure to the practice through ... Work across operations, service, and relationship teams to keep communication clear and next steps on

Hands-on experience in customer service and customer experience management. ... You have a strong interest in customer service, customer experience, and business operations. ... Supporting administrative tasks related to customer service operations. ... Helping maintain high service standards and contributing to customer satisfaction. ... experience and delivering excellent service.

Qualifications 1–3 years of experience in customer support, service desk, operations support, or managed ... You provide structured first-line support after service delivery and throughout the service lifecycle ... within the Customer ServicesUnit. ... Additional Information As a Customer Support Specialist, you are part of BCE’s Customer Support team ... , andaddressed in line with defined processes and agreed service commitments.

As a Customer Support Specialist, you are part of BCE’s Customer Support team within the Customer ServicesUnit ... You provide structured first-line support after service delivery and throughout the service lifecycle ... , andaddressed in line with defined processes and agreed service commitments. ... Proactively highlight blockers, risks, or recurring issues to Service Delivery Managers. ... Perform standardised customer support tasks in line with defined processes and procedures.

and reliable IT service. ... IT Service Management Trainee Dive in and get hands-on experience in the world of finance, payments ... As an IT Service Management Trainee, you'll support colleagues across the bank, learn how modern IT services ... Keep things running smoothly – help manage incidents and service requests by registering, tracking and ... Improve the service experience – help maintain clear documentation and support colleagues with a positive

Requests, and Change Requests, ensuring alignment with Service Level Agreements. ... structure daily operations and ensure consistent service delivery across teams. ... About the Role: For our Global Headquarters, we are looking for a motivated and experienced IT Service ... As part of the Service Management team, you will play a critical role in managing incident and problem ... Main Responsibilities: You will oversee and coordinate the management of Incidents, Problems, Service

point of contact for incidents via phone, email, and ticketing systems, delivering professional and customer-focused ... :00 to ensure continuous service. ... About the job The Junior Service Support Analyst is part of the Service Support team, reporting to the ... Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform(e-CAT ... Log, categorize, prioritize, and manage incidents and service requests in line with defined SLAs.

Key functions at this site include Operations, Customer Service, central teams and various support functions ... highly analytical, tech-savvy Digital Transformation & Process Optimization Specialist to join our Customer ... You will analyze our end-to-end customer complaint and claim resolution processes, identify operational ... Stakeholder Collaboration Bridge the Gap: Work closely with Customer Quality teams , both administrative ... Process Analysis & Engineering Analyze Complex Workflows: Map, evaluate, and diagnose the end-to-end customer

Experience working with a ticketing tool, preferably Jira Service Desk. ... IT Application Support Analyst (M/F/D) 🌍 About Us Moventum S.C.A. is an independent financial service ... partner and has been providing a home for financial service providers such as advisors and asset managers ... Own incidents, requests and problems at Level 1, 2 and 3 in Jira Service Desk within agreed SLAs, keeping

Prepare KPI reports, Service Review Packs and Board Packs, representing Client Service Management at ... Client Service Manager – Transfer Agency Kepler Search is currently supporting an established financial ... Identify opportunities to improve client service, processes and operational efficiency. ... services organisation that is looking to hire a Transfer Agency Client Service Manager to manage client ... Skills & Experience Required: Minimum 5 years' experience in Client Service/Relationship Management

The incumbent will work closely with Project Managers and Customer Service Managers to monitor and report ... changes: cooperate with Project Managers, Bid Managers and project teams as well as Customer Service ... expert for project specific budgeting, reporting and submission of costs & prices for public tenders, customer ... Senior Project Service Controller, IRIS2   The job responsibilities outlined in this document are ... project & service financial performance, identify improvement areas and act as financial advisor to

Provide SME (Subject Matter Expert) support for service feasibility. ... Senior Engineer, Platform Service Engineering ROLE DESCRIPTION  As a leading contributor, this position ... the rest of the platform engineering team with hub hardware deployments and assist operations with service

in technical support or another customer-facing service role. ... contributes directly to product quality and service improvement. ... Identify and implement improvements to support workflows and service quality. ... Customer-oriented, analytical and methodical. ... The company combines a strong engineering culture with a customer-focused approach.

departments, collaboration with consortium partners, and frequent exchanges with the institutional customer ... production of comprehensive internal and deliverable documentation, along the guidelines provided by the customer ... contributing to operational concepts, CONOPS, technical specifications, design documentation, standards, and customer ... Define, in cooperation with Service Operations and in alignment with the Service and Operations team, ... assurance, or network/service operations engineering.

departments, collaboration with consortium partners, and frequent exchanges with the institutional customer ... production of comprehensive internal and deliverable documentation, along the guidelines provided by the customer ... contributing to operational concepts, CONOPS, technical specifications, design documentation, standards, and customer ... Define, in cooperation with Service Operations and in alignment with the Service and Operations team, ... assurance, or network/service operations engineering.

team enters next project phases and there is a strong need of support for all the activities around service

team enters next project phases and there is a strong need of support for all the activities around service

team enters next project phases and there is a strong need of support for all the activities around service

PURPOSE: To provide exemplary member service through all delivery channels, handle functions such as ... Must listen intently to members questions and concerns in order to facilitate quality service.

Service Performance KPI Framework Drive the development of the Service Performance KPI document for ... (Senior) Engineer, Service Exploitation and KPIs, IRIS2 IRIS2 is the new European Union secure ... enters the next project phase and there is a strong need for support for all the ac-tivities around service ... aligning technical capabilities with strategic objectives, and ensuring that resource utilization and service ... Set target values for each KPI, ensuring alignment with broader organizational and service-level objectives