3631 customer service English-speaking jobs in Portugal

The IT operations are outsourced to an external service provider. ... governance-focused rather than operational, with a strong emphasis on collaborating with and steering the managed service

Success, Customer Experience, Marketing, and Customer Onboarding. ... We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions ... modern automation and AI-enabled RevOps capabilities – integrate intelligent workflows, predictive customer ... reporting to You'll report to our Director of Revenue Operations and work closely with teams in Sales, Customer ... enables Pleo's revenue organisation to scale and be part of cross-functional programs as we scale Pleo's customer

clients can understand and get excited about Make every client feel like they're getting white‐glove service ... on‐time delivery rate across all your accounts 15‐25 clients managed per pod with consistently high service ... at data and spot what's working and what isn't Bonus: Experience working directly with clients in a service

Scalable Agentic AI solutions that improve commercial productivity, customer engagement, and business ... Drive the adoption of multi-agent architectures that coordinate specialized agents across analytics, customer ... healthcare, or another regulated industry Experience with omnichannel analytics, next‐best‐action, customer ... requirements, prototypes, and measurable outcomes Experience with several analytical methods relevant to customer ... stakeholders to embed Agentic AI into commercial processes, ensuring solutions align with business priorities, customer

credit cards) and deposits (term deposits, call deposits, fiduciary deposits) and to ensure that the Customer ... /Employee acceptance perspective Analyse the Product Outcomes once released, based on Customer feedbacks ... managing the Product backlog of the Squad Provide the Squad with the Product Vision, and anticipate Customer ... implementation of the Stories/Features for the Product Release, ensuring that delivery is viable from a Customer ... above mentioned guidelines Work in close collaboration with other tribes and towers (in particular with Customer

Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet ... Check out this video to learn more about our Gas Service business [https://www.siemens-energy.com/global ... About the team Our Gas Services division offers Low-emission power generation through service and decarbonization

your proven level of experience Meal allowance and health insurance for employees Shuttle transport service

operational management, project management, or corporate support roles specifically in the global B2B service

including migration waves Experience monitoring project performance and ensuring strict compliance with Service

Collaborate with cross-functional internal teams to ensure exceptional client service delivery.

Methods & frameworks Agile ways of working (Scrum, Kanban, SAFe) as practiced by teams; ITIL v4 for service

be a plus); Advanced written and verbal communication and presentation skills, teamwork and client service

professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service

process, Agile, infra as code) Cloud migration (IAAS, PAAS, micro‐services and containers architecture) Service

meet operational needs Requirements Strong experience in L2/L3 application support within ITIL-aligned service

identify and address process inefficiencies Leverage data-driven insights to optimize process performance Service

Act as second line for our Customer Success team, on requests that come directly from customers. ... Rotas: 12 PM–12 AM UTC Be first line for platform alerts and incidents: restore service, escalate or

, adoption systems and market performance learning loops; markets adapt and reinforce them in local customer ... enterprise and OUS GCCI priorities into practical capability plans, helping markets build the leadership, customer ... capability standards, tools and practices across markets while protecting the flexibility required for local customer ... requirements Experience in commercial capability, learning and performance, field excellence or a related customer-facing

Leverage your deep understanding of UCaaS, CCaaS, and email platforms to unlock new levels of customer ... communication data generated across our platforms to develop intelligent tools and insights that drive customer ... broader product roadmap, providing justification based on business opportunities, competitive landscape, customer ... driving the business, understanding the dynamics of our products through metrics, tracking and addressing customer

Monitor project progress, risks and dependencies, ensuring timely delivery and service quality.