132 customer service English-speaking jobs in Romania

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... Conduct regular governance meetings and service reviews with key stakeholders. 9. ... Management Act as the point of contact for finance leaders, controllers, and business units for R2R service

Promoting customer and business value, ensuring teams remain focused on agreed priorities and outcomes ... Managing and coordinating dependencies by collaborating with other Scrum Masters, RTEs, Service Owners ... remove impediments, manage dependencies, and serve as a key point of contact between team members, Service ... Collaborating with Release Train Engineers (RTEs), Service Owners (Product Owners), and other stakeholders

Support external audits and regulatory or customer inspections, including the preparation, review and ... Contribute to continuous service improvement by incorporating lessons learned from risk events, incidents ... Represent the service provider during relevant audit, compliance and inspection activities and coordinate ... Experience supporting external audits, customer assessments, regulatory inspections or similar assurance

Own the outcome: lead application, framework and service design efforts, optimizing for quality, testability ... data, build 360-degree customer profiles, and drive real-time personalized experiences. ... experiences: it helps enterprises such as Verizon, Nike, AT&T and Disney centralize and standardize their customer ... create through innovative platforms and tools that unleash creativity, productivity and personalized customer

the infrastructure, applications and services together with Allianz companies to co-create the best customer ... We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure ... Allianz Technology With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service

partner relationships, rate structures, and compliance standards Monitor partner performance against service ... Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... Leverage P360 metrics and insights to identify growth opportunities, mitigate renewal risk, and improve customer

states Strong product and delivery orientation, with the ability to connect architecture choices to customer ... target architecture and phased modernization roadmap Translate product strategy, business priorities, service ... value, including containers, Kubernetes, automated delivery, APIs, event-driven integration, and self-service

Configure and operate AWS Application Migration Service (MGN) and other migration tools. ... Collaborate with Technical Leads, Cloud Foundation Engineers, and customer application owners.

service skills • Good organizational and time management skills and strong attention to detail, with ... procedural documents • Effective oral and written communication skills • Excellent interpersonal and customer

You will lead the design, alignment, and implementation of an employee intent taxonomy and a service ... will be embedded across three connected teams: the Employee Care D&A Product team, the Employee Care Service ... all People Services, and turn employee needs signals into actionable insights that unlock superior service ... beyond improving day-to-day support operations — it aims to transform the employee experience, elevate service ... on KPI definitions and business terminology Preferred Background in Employee Care, HR Services, IT Service

Manage the general ledger close process and monitor compliance with established deadlines and service ... Genpact is committed to creating a dynamic work environment that values respect and integrity, customer

Process/ Customer Journey Optimization: Leverage the existing Global Customer Journeys and Processes ... Data Analytics: Utilize data analytics to gain insights into customer journey, customer experience and ... Customer Experience: Focus on enhancing the overall customer experience through digital and non-digital ... initiatives, hence ensuring that operations processes meet customer expectations. ... Primary objectives include defining the target process and target customer journey offering for SPECIALTY

Own the integration lifecycle and cross-project connectivity — API/versioning strategy, service-to-service ... authentication (WIF, OIDC, service accounts), networking and VPC-SC perimeter / cross-project egress ... Nice to have: embedded analytics with Looker / LookML; ITSM / ITIL service-management experience; program ... operations teams — directing their work, setting priorities and SLAs, and running regular operational/service

Understanding of customer/marketplace and drivers that influence customer behavior. ... Ensure the analysis, development, and communication of key market and customer trends. ... strong, long-term relationships with customers, provide leadership and direction where there are crucial customer

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... Description - Ensure the process is carried-out by the team as per the solution design agreed with the customer ... Carry out transformation initiatives and projects to deliver business impact and efficiency benefits to customer ... processes led, coordinate the update process and validate the written procedures before sending to the customer

Initial research use cases include crowd monitoring and public safety, emergency-service applications ... successful candidate will therefore bring strong experience of Android development, Kotlin and modern API/service ... field Minimum 6+ years as an Android Developer Kotlin development is a must Android application and service

Proactive, detail-oriented, and focused on service quality and continuous improvement. ... Ensure database availability, performance, integrity, security, and compliance with agreed service levels

Analyze transactional and customer data to identify risk indicators and unusual patterns. ... Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... Investigations, Anti-Money Laundering (AML), Audit Responses, Banking Capital Markets, Bank Risk Management, Customer

Conduct customer training sessions on SCADA, protection, and automation systems. ... project lifecycle, from design and factory acceptance testing (FAT) through site commissioning and customer ... Acceptance Tests (FAT) and Site Acceptance Tests (SAT), ensuring compliance with project specifications and customer

relationship, drive confidence, and improve customer happiness and lead all the process update calls ... Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... of Balancing Items Experienced Accounting Knowledge (With Closing & reporting experience) Build customer