5103 customer service English-speaking jobs in Spain

About the profile Our company is rapidly growing and now we are looking for a Service Delivery Manager ... Plan and coordinate testing and quality assurance activities to confirm that deliverables meet customer

About the profile Our company is rapidly growing and now we are looking for a Service Delivery Manager ... Plan and coordinate testing and quality assurance activities to confirm that deliverables meet customer

Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.

Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.

We are looking for a Pentest Service Owner to lead and evolve an enterprise-wide penetration testing ... service, ensuring effective security assurance across applications, cloud environments, infrastructure ... Monitor service effectiveness through metrics, stakeholder feedback, and operational KPIs. ... TASKS & RESPONSIBILITIES Own and manage the enterprise penetration testing service and portfolio. ... In this role, you will act as the bridge between business risk, technical security assurance, and service

design, service transition, user training and communication. ... Identify gaps in service management practices and recommend enhancements. ... Requirements 5+ years of progressive IT Service Management Operations. ... Location Barcelona, Barcelona, ES Job Purpose We are looking for a senior IT service management to support ... of Global IT Services by providing ITSM excellence through policy and process design, documentation, service

levels to ensure a consistent customer experience. ... Change Management experience and a track record of driving operational excellence Result-oriented and customer-centric ... (GPC) business objectives are achieved efficiently by leading a high-performing team of GPC Service ... The Position Mission As the GPC Service Performance Lead, you will contribute that Global Patient Care ... Key Accountabilities Develop and implement service performance strategies to meet global operational

Ability to translate technical service capabilities into measurable customer value. ... Supporting strategic customer engagements, commercial negotiations and complex or multi-country service ... proposals while enabling local teams with customer-value messaging and sales materials. ... Customer and commercial orientation, consultative selling, stakeholder management, sales discipline, ... Availability for travel according to business and customer needs (60% of the time) Preferred experience

to Service Partners. ... negotiate appropriate contracts and service levels with these Service Partners. ... service solution design. ... Study and qualify customer and product management requests for delivery requirements. ... Define the optimal cost and integrated delivery models for meeting customer and product requirements.

to Service Partners. ... negotiate appropriate contracts and service levels with these Service Partners. ... service solution design. ... Study and qualify customer and product management requests for delivery requirements. ... Define the optimal cost and integrated delivery models for meeting customer and product requirements.

We are looking for a Pentest Service Owner to lead and evolve an enterprise-wide penetration testing ... service, ensuring effective security assurance across applications, cloud environments, infrastructure ... Monitor service effectiveness through metrics, stakeholder feedback, and operational KPIs. ... TASKS & RESPONSIBILITIES Own and manage the enterprise penetration testing service and portfolio. ... In this role, you will act as the bridge between business risk, technical security assurance, and service

to Service Partners. ... negotiate appropriate contracts and service levels with these Service Partners. ... service solution design. ... Study and qualify customer and product management requests for delivery requirements. ... Define the optimal cost and integrated delivery models for meeting customer and product requirements.

design, service transition, user training and communication. ... Identify gaps in service management practices and recommend enhancements. ... Requirements 5+ years of progressive IT Service Management Operations. ... Location Barcelona, Barcelona, ES Job Purpose We are looking for a senior IT service management to support ... of Global IT Services by providing ITSM excellence through policy and process design, documentation, service

delivery teams to meet customer commitments with confidence. ... Remote with flexibility to travel as and when required for customer/team meetings.**Why Join GTT? ... and amplify our unique human strengths to solve complex challenges that technology alone cannot.* **Customer ... **At GTT, you'll join a global, collaborative culture built around **ownership, customer focus and continuous ... logistics operations supporting global service delivery and assurance teams.

Gather customer requirements and support solution design. ... Monitor service delivery and ensure client requirements are met. ... Drive service improvements and provide technical support for client engagements and business growth.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer ... Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer ... customer loyalty by delivering service excellence throughout each customer experience. ... Provides excellent customer service consistent with the daily service basics of the brand. ... Providing Exceptional Customer Service Supports the company's service and relationship strategy, driving

Service teams to strengthen customer relationships Support reporting activities and execute additional ... Key Responsibilities Manage and monitor the end-to-end inland service process, ensuring compliance with ... focus and a passion for delivering exceptional service Ability to work effectively under pressure while ... customers, vendors, and internal stakeholders, driving operational excellence and delivering high-quality service ... This is a unique opportunity to be part of a transformation towards a more customer-centric, digital,

service. ... orientation and service excellence High attention to detail and organized, methodical working style ... is detail-oriented, comfortable working with learning management systems, and has a natural gift for customer ... satisfaction Qualifications To thrive in this role, you should possess the following qualifications: Customer

Must possess a passion for superior jewellery and a talent for delivering exceptional customer service

We provide creative packaging solutions, industry-leading customer service and award-winning innovation ... service to clients. ... To ensure that customer requirements are communicated and adhered to. ... Carry out the overall key account management plan, including core customer retention, new business development ... should be skilled at building and maintaining relationships with clients and work to provide exceptional customer