32451 customer service English-speaking jobs in Europe

Customer Success and expansion also fall under your leadership. ... An affinity for Customer Success and retention, alongside new business sales. ... That covers new business, upsell and cross-sell, and retention and expansion through Customer Success ... You own the sales funnel from SQL to closed-won, and the expansion funnel within our existing customer ... You directly lead Customer Success (currently 2 FTE) as part of the broader sales and expansion motion

Translate customer operational and security requirements into clear technical specifications for Core ... You will serve as the critical bridge between high-touch enterprise customer delivery and scalable core ... Define and structure the explicit, phased customer journey framework—establishing the operational models ... Track record productizing cloud-native software platforms to deploy into customer-managed infrastructure ... In this role, you will balance deep customer empathy with product discipline—translating complex operational

You are accountable for outcomes, timelines, scope, and customer trust. ... Direct impact on ARR growth, customer trust, and our path to Series A. ... Run structured customer rituals: kickoffs, delivery check-ins, exec reviews, and go-lives. ... Comfortable working directly with senior customer stakeholders (Director / VP / C-level). ... Role Overview As a Senior Delivery Manager at MarvelX, you'll own customer delivery end-to-end, from

Lead, develop, and hire a high‐performing Product and Customer Marketing team. ... This is a rare opportunity to own positioning, pricing, go-to-market, and customer lifecycle under one ... You lead both Product Marketing and Customer Marketing, ensuring a seamless connection between what we ... Build and run customer marketing programmes that increase adoption, drive expansion, and reduce churn ... Own pricing and packaging, ensuring our commercial offering reflects customer value and drives revenue

You can recognize which customer problems should become part of the product. A practical mindset. ... What success looks like In your first six months, you will have taken several customer problems from ... What you'll do You will own our early customer implementations and help the founding team shape the product

Required Strong PS knowledge in Customer Project scenarios Working knowledge of Agile methodology Basic

Role summary As a Research Engineer on Forge, you will turn real customer requirements into reliable ... You'll collaborate closely with scientists, engineers, product, and customer‐facing teams to ensure Forge

millions of smart meter data points every day Back office:the internal system that supports our processes Customer

Translate customer feedback, product research, market insight, and usage data into clear requirements ... Ability to translate customer feedback and business requirements into actionable product requirements ... Strong analytical skills and comfort using customer, market, and usage data to inform product decisions ... product roadmap, plan releases, prioritize the backlog, and ensure that product decisions are grounded in customer ... are someone who takes ownership and enjoys working at the intersection of product, technology, and customer

We're looking for behavioural insights researchers with 4+ years in customer or user research, feedback ... Key Requirements 4+ years conducting customer or user research (interviews, usability testing, surveys ... Location: Fully remote, work on your own schedule Start date: ASAP Qualifications 4+ years conducting customer ... documents, spreadsheets, and slide decks across core workflows: moderated usability test findings decks, customer

roles, such as Customer Engineering, SRE, Cloud Architect, or equivalent 2+ years of experience in an ... implementation, migration, and maintenance, designing solutions end-to-end 2+ years of experience in technical customer-facing

innovative quantitative insight and advice on technology market dynamics, the competitive environment, customer ... realities, as you will be assessing the market opportunity, presenting powerful competitive analysis and customer ... Fact-based insight along the entire service portfolio and associated tasks, including best practices, ... on the future of services, from the impact of AI on services delivery, to the growth opportunities service ... research process improvements or develop new processes that help the team and BTI provide excellent service

Sales, Customer Success, Product, and Technology to clarify ownership and drive adoption. ... Leadership & stakeholders Partner with Expert Advisory leadership, service owners, account managers, ... Commercial enablement Equip account managers with the service content, information, and materials they ... Real reach across the organisation: Expert Advisory leadership, account managers, Sales, Customer Success ... Experience 5-8 years professional experience in field Proven experience leading operations, enablement, service

customer relationships. ... , industry, product and service knowledge to develop long-term growth strategies Culture of proactive ... mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service ... Manage pipeline growth and ensure customer retention. ... Identify & Connect customer strategy, key initiatives & HP offering to build outcome-based sales and

• Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction ... • Strives to improve service performance. ... • Improves service by communicating and assisting individuals to understand guest needs, providing ... • Reviews staffing levels to ensure that guest service, operational needs and financial objectives

delivery or service management, such as ITIL, is preferred At least 5 to 10 years of relevant experience ... combine technical infrastructure expertise with project leadership, stakeholder management and a strong customer ... professional training in Information Technology or a related discipline Professional qualification in service ... effectively to critical incidents Strong stakeholder-management, communication and influencing skills Customer-oriented

journeys, product and service innovation, payment processes and technology, and regulatory issues relating ... areas such as Open Finance, ecosystem-based business models, data strategy and data exchange, APIs, customer ... journeys, product and service innovation, payment processes and technology, or regulatory topics related ... the following areas: Open Finance, ecosystem-based business models, data strategy and exchange, APIs, customer

journeys, product and service innovation, payment processes and technology, and regulatory issues relating ... areas such as Open Finance, ecosystem-based business models, data strategy and data exchange, APIs, customer ... journeys, product and service innovation, payment processes and technology, or regulatory topics related ... the following areas: Open Finance, ecosystem-based business models, data strategy and exchange, APIs, customer

For more information, please contact Global Sales & Service Manager, Membranes, Kerem Ilgaz – Kerem.ilgaz ... Exposure to customer and competitor analysis in the membrane technology space. ... Conduct market and application research into promising pharma segments, membrane applications, and customer

service, strong customer focus Eager to learn new technologies Good verbal and written professional ... Key Responsibilities Responding to complex inbound Technical service requests over the phone and email ... Supporting multiple cloud and hardware solutions Contributing to the development of service desk processes ... teams to ensure a top notch customer experience. ... Passion for driving exceptional customer experience.