3805 customer service English-speaking jobs in Portugal

C1/C2 English (written & spoken) Strong communication and problem-solving skills Customer service/support ... service and meet quality standards Troubleshoot issues efficiently and escalate when required Requirements ... As an Operations Customer Expert, you'll provide professional support to consumers and business users ... customers with the use of AI products Provide clear, timely, and helpful responses Deliver excellent customer ... contract after 2 years Training 15 working days | 8 hours/day Training includes product knowledge, customer

customer experience. ... similar customer-facing role. ... Maintain strong customer relationships through clear communication, proactive engagement, and a customer-first ... Direct impact on customer satisfaction, retention, and business growth. ... Customer Success Manager - Remote Moscavide E Portela, Portuguese Republic, PT

customer experience. ... similar customer-facing role. ... Maintain strong customer relationships through clear communication, proactive engagement, and a customer-first ... Customer Success Manager - Remote • Caparica, Portuguese Republic, PT ... Direct impact on customer satisfaction, retention, and business growth.

Partnering with business leaders, functional SMEs, service designers, UX researchers and data analysts ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

service; Proficiency in additional languages. ... Join to apply for the Customer Success Engineer - Mobile role at Nonius 1 day ago Be among the first ... 25 applicants Join to apply for the Customer Success Engineer - Mobile role at Nonius Nonius is a leading ... Customer Support & Onboarding Specialist – SaaS Platform We're unlocking community knowledge in a new ... Job Description We're looking for a Customer Success Engineer to support ourMobile product,the most comprehensive

Basic understanding of customer service principles and the ability to follow standard procedures. ... Offer feedback to improve service processes and contribute to team knowledge sharing. ... Assist with general questions, product or service information, and basic technical support. ... Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors. ... Position: Dutch Technical Customer Support Location: Lisbon, Portugal Work model: On site Employment

We are looking for English-speaking Customer Support Representatives to join an international project ... What You Will Do As part of an international customer support team, you will: Assist English-speaking ... account-related and general customer support issues Provide accurate information and guidance Ensure ... a positive and high-quality customer experience Work collaboratively within a multicultural team What ... You will have the opportunity to develop transferable skills in customer communication, problem-solving

This role is a great fit for candidates who have experience in tech support, IT-related customer service ... service channels Explain technical information in a clear and user-friendly way Identify and escalation ... We're looking for an English-speaking Technical Customer Support Representative to join a customer support ... more complex issues when necessary Deliver a positive and professional customer experience What we're ... looking for Good command of English Previous experience in Customer Support, Technical Support, IT Support

This role is a great fit for candidates who have experience in tech support, IT-related customer service ... service channels Explain technical information in a clear and user-friendly way Identify and escalation ... We're looking for an English-speaking Technical Customer Support Representative to join a customer support ... more complex issues when necessary Deliver a positive and professional customer experience What we're ... looking for Good command of English Previous experience in Customer Support, Technical Support, IT Support

, lifecycle stage, or health Develop self‐service content such as webinars, knowledge base articles, ... Role Overview The Customer Digital Engagement Specialist sits within Customer Success and owns the day-to-day ... Clear, customer‐friendly written communication skills. ... Success, digital/community engagement, or customer marketing operations. ... Customer Success leadership has clear, regular visibility into the impact of engagement.

Monitor customer engagement and proactively address challenges or risks. ... Collaborate with Product, Sales, and Marketing teams to improve customer experience. ... LegalTech | B2B SaaS _ Revidence We are looking for a Customer Success Manager to join our growing team ... LegalTech | B2B SaaS _ Revidence We are looking for a Customer Success Manager to join our growing team ... Requirements 5+ years of experience in Customer Success, Account Management, or a similar client-facing

Experience owning self-service portals, onboarding journeys or customer administration experiences. ... Senior Product Manager - Self-Service & Onboarding - Hybrid Lisbon (2–3 days/week office) Job Openings ... Commercial awareness and the ability to balance customer needs with business priorities. ... Senior Product Manager - Self-Service & Onboarding - Hybrid Lisbon (2–3 days/week office) About the ... job Senior Product Manager - Self-Service & Onboarding - Hybrid Lisbon (2–3 days/week office) ABOUT THE

excellence, service quality, process maturity, compliance, automation, and customer experience. ... Monitor service quality, operational efficiency, customer experience, and business outcomes. ... Improved customer and employee experience scores. ... strategy, governance requirements, and customer expectations. ... As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing

Understand customer needs and translate them into effective service strategies. ... Align service delivery with ITIL/ITSM best practices and customer business objectives. ... Proven experience managing service performance, customer expectations, and complex operational environments ... Proactively manage risks, resolve concerns, and improve customer satisfaction. ... Customer & Stakeholder Management Build and maintain strong relationships with customers, IT leaders,

What You Bring Proven experience in enterprise platform operations and service management, including ... opportunities, monitoring platform KPIs and user feedback, and driving process optimization across the service ... management, configuration, incident coordination, and vendor interactions to ensure stable and efficient service

ES Service Excellence team. ... ES Service Excellence works across all ES service lines, partnering with the Global Head of Enterprise ... ES Service Excellence operates as a single team across four capabilities – Service Performance Management ... You will: Lead and support project implementation across ES service lines, partnering with service line ... giving time and energy back through streamlined, reliable service delivery.

Understand customer needs and translate them into effective service strategies. ... Align service delivery with ITIL/ITSM best practices and customer business objectives. ... Proven experience managing service performance, customer expectations, and complex operational environments ... Proactively manage risks, resolve concerns, and improve customer satisfaction. ... Strong understanding of IT infrastructure, Excellent communication, stakeholder management, and customer

or Enterprise customer segment. ... Drive Customer Outcomes: Enable the Customer Success organization to achieve quarterly and annual targets ... , customer health, and software subscription renewals. ... MEET THE TEAM At Cisco ThousandEyes, our Customer Success teams build long-term post-sales relationships ... Health & Risk Management: Coordinate customer utilization and engagement patterns, using data-driven

Define inter-service contracts. ... Own the service chassis and golden path. ... Zero-trust networking & service meshes: Familiarity with SPIRE, mTLS, Cilium, Istio, or Envoy. ... Advance the control plane (service registry, schema registry, SLO enforcement, CLI tooling) into a robust ... The control plane (service/schema registries, health-aware routing, automated canary releases) is actively

Own and govern the global IT Service Desk, ensuring service quality, operational excellence, and continuous ... services, ITSM processes and the ServiceNow platform to drive standardized, efficient and scalable service ... Manage and govern an offshore supplier and development team, via SLAs, KPIs, roadmap and service reviews ... solutions by collaborate with business stakeholders, IT teams, and external partners to ensure effective service