3806 customer service English-speaking jobs in Portugal

Home | Career | Customer Engagement Specialist (m/f/d) A driven team across Europe Company Description ... Escalate emerging positive and negative customer trends to leadership with actionable recommendations ... Qualifications 2+ years of experience in CX, Customer Insights, or Analytics with a strong focus on NPS ... Analyze customer contact histories and Call Center (CC) verifications to uncover systemic issues driving ... Identify underlying technical bugs and procedural friction points by systematically analyzing low customer

The Challenges in Front of You: Ensure excellent service to customers, production areas, and other Preh ... smooth production flows and strong customer support. ... Guarantee on-time deliveries while monitoring customer performance evaluations. ... Experience in production planning, supply chain, logistics, or customer support. ... About the Role As a Customer & Production Planner, you will join our team at Preh Portugal (Trofa), ensuring

Experience in accounting or a similar role, ideally with customer service exposure. ... Based in our Lisbon office, you'll work in a dynamic environment that blends finance, customer service ... Do you want to combine finance expertise with customer payments and innovation? ... Customer Payments Administrator (f/m/d) Are you ready to make an impact with a global organization? ... About the Role As a Customer Payments Administrator, you will play a key role in ensuring accurate and

Mindset: Strong passion for technology, customer-centric problem solving, and an appetite for growth.

Role & Responsibilities Position: Technical Customer Support Expert (Customer Support for an Artificial ... training customers on the technical use of the client's advanced AI products and tools Maintaining high service ... Private room in a shared apartment with all bills included (electricity, water, internet) and cleaning service ... days, 8 hours per day Training Content: Technical software programs, comprehensive product training, customer

Together, we are leading a customer-centric transformation that values critical thinking, innovation ... Задачи Analyze customer data, define and implement new commercial segments and clusters Define and implement ... to monitor the performance of campaigns and journeys Measure the efficiency of interactions in the customer ... analyses and reports and monitoring performance indicators (Preferred) Experience in CRM, campaigns or customer

Service Management - ... service; preferably have completed sales or marketing certifications in digital marketing, social media ... Associate - S&M - Customer Success Ready to turn bold ideas into real-world impact? ... strong understanding of social media marketing, online advertising sales, campaign management, and customer ... related field; comfortable over the phone and navigating CRM systems; ability to provide exceptional customer

support, ideally in a contact centre or service desk Ideally, experience dealing with travel agencies ... We'll look at: Customer satisfaction (CSAT) on calls and tickets First response time and SLA adherence ... , affiliate partners and rental suppliers A track record of hitting performance targets such as customer ... quality at the end of each shift What you'll bring Fluent English, spoken and written Experience in customer ... without missing a beat Share feedback on recurring issues to help improve our processes, automations and customer

Position Summary: Provide high-quality customer support, handle inquiries, manage requests, and track ... Manage contacts efficiently through phone, email, and/or chat channels, focusing heavily on customer ... About The Role Position Summary: Provide high-quality customer support, handle inquiries, manage requests ... Responsibilities Answer customer questions, process requests, and track banking operations while ensuring ... Competencies: Excellent oral and written communication, strong interpretation and argument skills, customer

We are opening positions for English speaking customer support associates in Lisbon. ... Day to day you will respond to customer messages and calls, check account details, solve common problems

Be the voice of the customer (VoC) and their internal advocate, turning customer insights into actions ... Lead executive business reviews and strategic customer conversations with C-level stakeholders and customer ... Drive customer value realization by helping customers achieve their desired business outcomes and maximize ... Act as the primary point of contact within Customer Success, proactively managing risk and supporting ... Ensure customer goals, challenges, product needs, and value drivers are understood and communicated across

The Role We're looking for a proactive Customer Success Manager (CSM) to own the post-sales relationship ... What You'll Do Post‐Sales Journey & Onboarding: Own the end‐to‐end customer onboarding and post‐sales ... What We're Looking For 3+ years of experience in Customer Success, Account Management, or client‐facing ... Feedback Loop: Gather real‐time customer insights on their production experience and share cross‐functional

Customer Success Manager - Real World Evidence (UK) Get AI-powered advice on this job and more exclusive ... Role Overview As a Customer Success Manager - RWE, you will play a pivotal role in managing our Real ... Success Expert in Portugal Italian Sales & Customer Success Expert in Portugal Global SEM and Display ... Health Care Referrals increase your chances of interviewing at Promptly Health by 2x Italian Sales & Customer

issue identification guidelines but also with the Dashlane and quality expected from our standards of service ... support and who has ideally worked in customer‐facing roles. ... About The Role Our Customer Support Team is here to deliver first‐class support in a simple, effective ... the perfect role for someone who already has a strong background or relevant experience in technical customer ... Requirements You have 1 year of experience in technical customer support and potentially with B2B customers

and comfortable troubleshooting issues Previous customer service or technical support experience is ... Start dates: every Monday in October We are partnering with a leading global customer experience provider ... to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative ... Guide customers on using products and features effectively Deliver timely, accurate and high-quality customer ... spoken Strong interest in AI and new technologies Excellent communication and problem-solving skills Customer-focused

Coordinate customer upgrades and recommend performance optimizations. ... Maintain and improve documentation to support customer use cases and technical needs. ... Manage customer success function via monthly cluster performance reviews & feedback collections. ... Rather than functioning as customer support agents, CSMs form a direct relationship with customers and ... Mission of the role A Technical Customer Success Manager guides customers through the adoption of Distributed

Own the P&L: Take full charge of the account P&L, ensuring customer satisfaction, integrity and account ... Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer

You are customer‐focused – someone who prioritizes customer success in their work. ... Senior Lead, Customer Technology Advisor At Kyndryl, we design, build, manage and modernize the mission‐critical ... technical and solution expertise to drive targeted opportunities and exceed customer expectations. ... Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your ... As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you

Experience training in a customer service environment, and/or a financial, heavily regulated environment ... , operations, customer support). ... equipment readiness, coordinating access request actions), plus training on tools, products, and phone/customer ... will be valued Global Service Desk Training Lead • Piedade, Portuguese Republic, PT ... Strong stakeholder management and collaboration with SMEs, L&D, and Service Desk teams.

Our expertise includes full-service capabilities, resourcing, and Functional Service (FSP) solutions. ... Our expertise includes full-service capabilities, resourcing, and Functional Service (FSP) solutions. ... As a full-service global CRO, we build solution-driven teams working toward a healthier future.