3792 customer service English-speaking jobs in Portugal

Quality Excellence: Deliver high-quality service and timely, useful responses that exceed client expectations ... We are looking for an Operations Customer Expert to join our team at Teleperformance Portugal in Lisbon ... Key Responsibilities Customer Support: Assist customers with billing and invoicing matters in a professional ... working-day paid intensive training program (8 hours/day) covering software tools, client products, and customer

Handle and resolve end to end product troubleshooting and customer support for our client advertising ... Operations & Eng groups to resolve all types of generic, technical or product queries Drive overall Customer ... , impact resolution times for end customer Partner with inhouse technical specialists to educate advertisers ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service ... Satisfaction metrics ensuring service quality through case journey, providing regular updates across

Experience with KPI, SLA and service performance reporting. ... Experience managing suppliers and third-party service providers. ... Experience with Jira Service Management, workflow management and reporting. ... Identify trends, recurring issues and opportunities to improve service quality. ... Provide clear reporting and insights on service performance, risks and improvements.

basic understanding of digital advertising Strong customer service skills and a customer-oriented mindset ... service program for an advertising technology company Familiarity with social media platforms and a ... regulatory requirements, internal policies and procedures Maintain a consistently high standard of service ... Join a customer support team for a leading provider of payment solutions. ... they can make the most of a business technology platform that supports sales, operations, inventory, customer

Experience with Jira Service Management, Planhat, or similar support and CS tools. ... Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper ... Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service ... Position Summary: We are looking for an experienced, technically strong, customer-obsessed Customer Support ... flag expansion opportunities you spot in customer conversations.

Previous experience in customer service or technical support is an advantage. ... enquiries; Share feedback and contribute to improvements in the customer experience. ... Join an international customer support project supporting a leading global technology company’s digital ... We’re hiring English-speaking Customer Support Specialists for full-time, on-site positions in Entrecampos ... users through premium features and AI-powered tools; Make outbound calls when needed to follow up on customer

Monitor customer engagement and proactively address challenges or risks. ... Collaborate with Product, Sales, and Marketing teams to improve customer experience. ... LegalTech | B2B SaaS _ Revidence We are looking for a Customer Success Manager to join our growing ... Requirements 5+ years of experience in Customer Success, Account Management, or a similar client-facing

service abilities. ... be in charge of creating and implementing strategies to increase revenue and maintain high-quality service ... candidate will have previous experience in a similar role, strong leadership skills, and excellent customer ... Manager, you will be responsible for managing all aspects of the restaurant, including staff, budget, and customer

to a dynamic customer-focused environment. ... Join an international Banking & Finance project as an Ops Customer Expert and bring your industry experience ... requests and work towards effective solutions Deliver a professional and supportive customer experience ... phone, chat and email Help resolve payment-related issues, disputes and potential fraud cases Manage customer

Drive AI‐enabled CX programs for self‐service, agent productivity, onboarding, Customer Success, knowledge ... Success, Support, Onboarding, Digital Content and Self‐Service, Voice of the Customer, and Revenue Operations ... Support a single customer view and improve customer health and risk infrastructure, combining usage, ... retrieval, QA and virtual customer‐facing capabilities. ... Strong analytical skills and comfort with operational and customer data.

Role: Customer Technical Project Manager – E2E & Fixed IMS Location: Remote, Europe Required skills: ... of VoIP, SIP, VoLTE, IMS Core Networks, fixed network services and IP networks Experience managing customer-facing

DriveMindset Change for Quality across Customer Services. ... Customize quality standards to Customer Services, whenever relevant. ... part of the Customer Services Transformation (Quality First at S Q1@S). ... will join a diverse, dynamic and transnational team in charge of transverse activities in Quality for Customer ... Lead integration of quality standards in Customer Services, as part of the quality initiative platform

Drive-Mindset Change for Quality across Customer Services. ... Customize quality standards to Customer Services, whenever relevant. ... part of the Customer Services Transformation (Quality First at S Q1@S). ... will join a diverse, dynamic and transnational team in charge of transverse activities in Quality for Customer ... Lead integration of quality standards in Customer Services, as part of the quality initiative platform

and comfortable troubleshooting issues Previous customer service or technical support experience is ... CloserHire is partnering with a leading global customer experience provider to recruit English-speaking ... AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative international company ... Guide customers on using products and features effectively Deliver timely, accurate and high-quality customer ... spoken Strong interest in AI and new technologies Excellent communication and problem-solving skills Customer-focused

service, and profitability. ... Responsibilities Manage all aspects of the restaurant including food preparation, service, cleanliness ... service standards Monitor inventory levels and place orders as needed Oversee food safety protocols ... to ensure compliance with health codes Address customer complaints or concerns promptly and effectively ... the kitchen staff, front of house team, and management to maintain high standards of food quality, customer

liaise with Agency Finance to ensure quarterly invoices are accurate and delivered on time Act as a customer ... experience and comfort with EBA / procurement workflows Excellent stakeholder management and a diplomatic, customer-focused ... business-related issues Prepare and support Price Proposals (PP), Operational Level Agreements (OLA) and Service ... estimation and pricing, and new Business-Model development Manage daily ServiceNow (SNOW) activities: service-task ... structures, resource-plan requests and timecard processing Required Skills and Qualifications: Proven service-delivery

ASPORTO is being established as a dedicated and strategic Service Center for the capital management company ... and management company services while setting new benchmarks in scalability, process efficiency, and service ... & Process Improvement: Deliver excellent client service within our standard operating model, while actively ... Your Responsibilities: Commission Service: Participate in the daily processing of commission and cash-related ... reconciliation breaks, ensuring all activities adhere to internal controls and regulatory requirements Client Service

They should also have excellent communication and customer service skills. ... As the Restaurant Manager, you will be responsible for maintaining high levels of customer satisfaction ... , ensuring efficient service, managing inventory and budgets, and overseeing staff training and development

and generate reports on performance Requirements: Proven experience in sales or customer service role ... service by addressing inquiries and resolving complaints in a timely manner Keep track of sales data ... develop effective sales strategies Meet or exceed sales targets on a regular basis Provide excellent customer ... simultaneously Proficient in Microsoft Office Suite Ability to adapt to changing market trends and customer ... Promote and sell products to potential customers Build relationships with clients and maintain existing customer

service at all times Continuously learn about new products and services offered by the company Attend ... service is preferred but not required Excellent communication skills in English; knowledge of Portugueseis ... The ideal candidate should be enthusiastic, customer-oriented and have a passion for sales. ... needs and offer appropriate solutions Achieve sales targets set by the company Provide excellent customer ... Promote and sell products to potential customers Build and maintain relationships with clients Understand customer