3844 customer service English-speaking jobs in Portugal

Provide end-to-end commercial (quote-to-cash) and service support for all other customer segments by ... Purpose and Mission Drive sales for basic customers and deliver fast, accurate commercial and service ... service or commercial operations (essential) Proven experience working with customers in a commercial ... external sales team, technical department, planning and production team to remove roadblocks, improve service ... Manage all sales enquiries, quotation, and orders for basic customer.

engagement, self-service success, and customer satisfaction. ... Develop recommendations that improve customer journeys, engagement, and self-service effectiveness. ... Strong understanding of customer experience principles and digital self-service best practices is valued ... Community engagement, discoverability, and self-service effectiveness continuously improve over time. ... You will work closely with Customer Success, Support, Product, and Digital Customer Experience teams

A strong customer service orientation, with a proactive and solution-focused mindset. ... you will play a key role in ensuring a seamless experience for employees interacting with internal service ... Monitoring and managing service requests through ticketing systems, ensuring accurate tracking and follow-up ... internal shopping cart and procurement request processes, ensuring timely resolution and high-quality service ... Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service

Experience with KPI, SLA and service performance reporting. ... Experience managing suppliers and third-party service providers. ... Experience with Jira Service Management, workflow management and reporting. ... Identify trends, recurring issues and opportunities to improve service quality. ... Provide clear reporting and insights on service performance, risks and improvements.

Analyse performance trends, service metrics, and customer feedback to identify opportunities for improvement ... customer satisfaction. ... Foster a quality-first, customer-centric, and continuous improvement mindset within the team. ... to ensure stable and predictable service delivery. ... Foster a customer-centric mindset and proactively address stakeholder needs and business challenges.

Customer Service Area Assist guests with check-in, city info, and more, ensuring effective communication ... service to our guests and ensuring the smooth operation of our properties. ... service skills Ability to work independently and as part of a team Detail-oriented with excellent organizational ... Are you a detail-oriented, customer-centric individual who takes pride in ensuring guests have the best ... Qualifications: Previous experience in the hospitality industry preferred Excellent communication and customer

Quality Excellence: Deliver high-quality service and timely, useful responses that exceed client expectations ... We are looking for an Operations Customer Expert to join our team at Teleperformance Portugal in Lisbon ... Key Responsibilities Customer Support: Assist customers with billing and invoicing matters in a professional ... working-day paid intensive training program (8 hours/day) covering software tools, client products, and customer

Quality Excellence: Deliver high-quality service and timely, useful responses that exceed client expectations ... We are looking for an Operations Customer Expert to join our team at Teleperformance Portugal in Lisbon ... Key Responsibilities Customer Support: Assist customers with billing and invoicing matters in a professional ... working-day paid intensive training program (8 hours/day) covering software tools, client products, and customer

Quality Excellence: Deliver high-quality service and timely, useful responses that exceed client expectations ... We are looking for an Operations Customer Expert to join our team at Teleperformance Portugal in Lisbon ... Key Responsibilities Customer Support: Assist customers with billing and invoicing matters in a professional ... working-day paid intensive training program (8 hours/day) covering software tools, client products, and customer

Experience with Jira Service Management, Planhat, or similar support and CS tools. ... Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper ... Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service ... Position Summary: We are looking for an experienced, technically strong, customer-obsessed Customer Support ... flag expansion opportunities you spot in customer conversations.

Previous experience in customer service or technical support is an advantage. ... enquiries; Share feedback and contribute to improvements in the customer experience. ... Join an international customer support project supporting a leading global technology company’s digital ... We’re hiring English-speaking Customer Support Specialists for full-time, on-site positions in Entrecampos ... users through premium features and AI-powered tools; Make outbound calls when needed to follow up on customer

Monitor customer engagement and proactively address challenges or risks. ... Collaborate with Product, Sales, and Marketing teams to improve customer experience. ... LegalTech | B2B SaaS _ Revidence We are looking for a Customer Success Manager to join our growing ... Requirements 5+ years of experience in Customer Success, Account Management, or a similar client-facing

ASPORTO is being established as a dedicated and strategic Service Center for the capital management company ... and management company services while setting new benchmarks in scalability, process efficiency, and service ... & Process Improvement: Deliver excellent client service within our standard operating model, while actively ... Your Responsibilities: Commission Service: Participate in the daily processing of commission and cash-related ... reconciliation breaks, ensuring all activities adhere to internal controls and regulatory requirements Client Service

service Requirements Proven work experience as a Barber Excellent communication and customer service ... industry Maintain a clean and organized work area Ensure client satisfaction by providing exceptional customer ... Key Responsibilities Greet clients and consult with them on their desired hairstyle or grooming service

communication skills; Strong conflict management skills and a passion for teamwork; Strong commitment and customer

Strong customer orientation with the ability to design services around end-user needs and collaboration ... related Microsoft 365 collaboration services, ensuring stability, availability, and an excellent customer ... Microsoft Teams Service Manager About the Role Job ID 305578 Location Portugal Lisboa Amadora Remote ... How You’ll Make an Impact Own the day-to-day operation and service performance of Microsoft Teams and ... Translate end-user needs and business challenges into practical service improvements and user-centric

Our partner is looking for a Product Owner (Customer Experience) based in Portugal. ... We are looking for a hands-on Product Owner to take ownership of the end-to-end customer journey across ... Identify friction points, user pain points, and growth opportunities across the customer funnel. ... Accountabilities Own the customer journey end-to-end, from initial registration to meaningful long-term ... identify opportunities to improve the experience of a large user base, remove friction throughout the customer

The role will become more proactive and key skills in Customer Service will become critical to the success ... , Knowledge Management Strong business awareness & Customer Focus Experience in identifying and implementing ... availability; creating a blended Time Zone model to deliver Globally ensuring both Data Sovereignty & Customer ... the roles will become focused on Business Health & Operational Health heavily focused on consistency, Customer ... of the Service.

Handle and resolve end to end product troubleshooting and customer support for our client advertising ... Operations & Eng groups to resolve all types of generic, technical or product queries Drive overall Customer ... , impact resolution times for end customer Partner with inhouse technical specialists to educate advertisers ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service ... Satisfaction metrics ensuring service quality through case journey, providing regular updates across

Temporary Package Handler role involving loading, unloading, and scanning shipments while following company procedures. Previous logistics or warehousing experience is an asset.